There are upcoming maintenance events which may impact our services. Learn more

Create new Support Request

If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.

 Service Support

If you require direct assistance from our Support team, whether you're experiencing an issue, an app stopped working, or simply have a question, please submit a support ticket here. We're here to help. Don't forget we also have an excellent source of information at: https://docs.ultra.cc

 Sales - Billing

Pre-Sales or Billing-related queries. Please visit our FAQ in case your question already has an answer: https://docs.ultra.cc/getting-started/faq

 Migrations - Transfers

If you wish to upgrade, downgrade or even migrate a service, or another provider to an Ultra.cc service, then this is the correct department.